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Getter Robo DVD recall
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ADV Films orders recall on all Getter Robo “Resurrection” DVDs
From ADV Films:
It has come to our attention there is a problem with the first DVD volume of Getter Robo, entitled “Resurrection.” Many of the units were shipped with following problem:
The discs have an outer label, insert and disc label “Resurrection” for Volume 1, but the disc content is actually another volume.
Not all of the Volume 1, “Resurrection” discs are incorrect, as the problem occurred at the pressing plant during a late pressing, and does not affect discs pressed earlier in production.
In an effort to provide the very best in customer service for our loyal fans, we are working hard at addressing and correcting these problems. We are asking retailers to return their remaining stock to us, and to please wait patiently while corrected replacement product is prepared.
Consumers are asked to call our toll free number for information on how to replace their defective discs at no extra cost, with the corrected DVD. That number is 866-527-2111.
It has come to our attention there is a problem with the first DVD volume of Getter Robo, entitled “Resurrection.” Many of the units were shipped with following problem:
The discs have an outer label, insert and disc label “Resurrection” for Volume 1, but the disc content is actually another volume.
Not all of the Volume 1, “Resurrection” discs are incorrect, as the problem occurred at the pressing plant during a late pressing, and does not affect discs pressed earlier in production.
In an effort to provide the very best in customer service for our loyal fans, we are working hard at addressing and correcting these problems. We are asking retailers to return their remaining stock to us, and to please wait patiently while corrected replacement product is prepared.
Consumers are asked to call our toll free number for information on how to replace their defective discs at no extra cost, with the corrected DVD. That number is 866-527-2111.
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